How to cancel Netflix via browsers and smartphones

Jan 4, 2020
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Credit: Netflix logo

If you’re wondering what streaming services to unsubscribe from and are looking to cancel your Netflix membership, then you’re in the right place. This simple step-by-step guide will walk you through the process and get you quickly away from the service.

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Unsubscribing from Netflix via a browser

Follow this method if you didn’t subscribe directly via the Apple App Store or Google Play Store:

  1. Go to Netflix.com/CancelPlan
  2. Log in using your Netflix account details
  3. In the top-right menu, click “My Account”
  4. Select “Cancel Membership”
  5. Confirm the cancellation
Cancel Netflix
Credit: Netflix

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Unsubscribing from Netflix via Google Play

Follow this method if you subscribed directly via your Android phone:

  1. On your Android device go to the Google Play Store
  2. Select the “Menu” button (three dots)
  3. Then select “Subscriptions” from the menu
  4. Select “Netflix”
  5. Then select “Cancel Subscription”
  6. Confirm your cancellation
Cancel Netflix
Credit: Netflix

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Unsubscribing from Netflix via Apple App Store

Follow this method if you subscribed directly via your iPhone:

  1. Open the “Settings” app on your phone
  2. Select your name at the top of the “Settings” screen
  3. Then select “Subscriptions”
  4. Select “Netflix”
  5. Then select “Cancel Subscription”
  6. Confirm your cancellation.

If you have a console or set-top box and are still unsure how to cancel Netflix, please follow the browser method to resolve. It is only via Apple and Android smart devices that a unique method of unsubscribing is required.

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