January 22, 2020

How to cancel CBS All Access via browsers, smartphones, and more

Cancel CBS All Access
Credit: CBS All Access

If you’ve watched every episode of Blue Blood, Criminal Minds, and Star Trek: Picard isn’t tantalizing, perhaps it’s time to cancel your CBS All Access subscription? If so, we’ve got you covered with this step-by-step guide.

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Cancel via a web browser

Follow this method if you subscribed to CBS All Access via a web browser:

  1. Using a web browser go to www.cbs.com/all-access/account/
  2. Log in using your CBS All Access account details
  3. On your account page select “Cancel Subscription”
  4. Confirm the cancellation
  5. Check for a confirmation email from CBS All Access.

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Cancel via iPhone and iPad

Follow this method if you subscribed via an Apple mobile device:

  1. Open the “Settings” app
  2. Select your name from the top of the Settings app
  3. Swipe down and select “Subscriptions”
  4. Select the “CBS All Access” subscription option
  5. Select “Cancel Subscription”
  6. Confirm your cancellation
  7. Check for a confirmation email from CBS All Access.

Cancel via Android:

Follow this method if you subscribed via your Android device:

  1. On your Android device go to the Google Play Store
  2. Select the “Menu” button (three dots)
  3. Then select “Subscriptions” from the menu
  4. Select “CBS All Access”
  5. Then select “Cancel Subscription”
  6. Confirm your cancellation
  7. Check for a confirmation email from CBS All Access.

Cancel via Amazon

Follow this method if you subscribed to CBS All Access via Amazon:

  1. Visit your Amazon subscription page
  2. Select “Actions”
  3. Select “Turn off auto-renewal” next to CBS All Access
  4. Confirm the cancellation
  5. Check for a confirmation email.

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Cancel via iTunes

Follow this method if you subscribed to CBS All Access via iTunes:

  1. Open iTunes
  2. Log in to iTunes using your Apple ID
  3. Select “Account” from the menu
  4. From the Account menu select “View My Account”
  5. Under Settings select “Manage Subscriptions”
  6. Select “Edit” next to CBS All Access from your subscription options
  7. Then select “Cancel Subscription”
  8. Confirm your cancellation
  9. Check for a confirmation email from Apple.

Cancel via Roku

Follow this method if you subscribed to CBS All Access via Roku:

  1. Go to the “Channel Store” on your Roku device
  2. Select “CBS All Access” from the channel list
  3. Then select “Manage Subscription”
  4. Select “Cancel Subscription”
  5. Confirm your cancellation
  6. Check for a confirmation email from CBS All Access.

Cancel via a console

Follow this method if you subscribed to CBS All Access via the Playstation app:

  1. Select “Settings” on the home screen
  2. Select “Account Management”
  3. Log in using your Playstation account details
  4. Select “Account Information”
  5. Then select “Playstation Subscriptions”
  6. Select “CBS All Access”
  7. Then select “Cancel Subscription”
  8. Confirm your cancellation
  9. Check for a confirmation email from CBS All Access.

If you subscribed to CBS All Access via the Xbox app, follow these steps:

  1. Select “Settings” from the dashboard
  2. Select “Account”
  3. Log in using your Xbox account details
  4. Select “Manage Subscriptions”
  5. Then select “CBS All Access”
  6. Select “Cancel Subscription”
  7. Confirm your cancellation
  8. Check for a confirmation email from CBS All Access.

Cancel via other devices

If you have subscribed to CBS All Access via any other device, including a smart TV, you can cancel your subscription by using the steps outlined under the “Cancel via a web browser” section at the top of this guide.

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